Digium Switchvox Switchboard Panels
Switchboard Panels are web-browser widgets or windows within your browser that connect your telephone calls with the web or internal systems like CRM applications (Customer Relationship Management). Call or email regarding standard or custom Panels.
The standard Panels include:
- SugarCRM®
- Salesforce.com®
- Google® Maps
Click here for an interactive flash walk-through of Switchvox Switchboard.
Digium Switchvox Firedialer
The Switchvox Fire Dialer extension works with the Firefox web browser and the Switchvox PBX to allow you to click phone numbers on any web page and have that number ring your extension.
The standard features:
- Allows dialing numbers from any web page
- Imports your Rapid Dial list to allow calling from your browser
- Has a highlight feature to make finding phone number easy
- Conviently keeps track of your dialed numbers
To download for Firefox versions 1.5 to 2.0 click here.
To download for Firefox versions 3.0 click here.
Microsoft Office Plugin & Smart Tags
Click to call any contact in your Microsoft Outlook address book, and use Switchvox Smart Tags to click to call phone numbers from Microsoft Outlook, Word, Excel, and PowerPoint documents.
The standard features:
- Click to call from Outlook address book
- Smart Tags in Outlook, Word, Excel, and PowerPoint
- Dial numbers using Windows XP or Vista phone dialer
Windows OS Requirements:
- Windows XP SP2 (32-bit)
- Windows Vista (32-bit)
Microsoft Office Requirements:
- MS Office 2003 SP3
- MS Office 2007
To download the Microsoft Office plugin click here.
To download the Microsoft Office plugin Installation Guide click here.
Switchvox Extend API
Just what is Switchvox Extend? It's a set of tools for integrating Web-based applications with Switchvox, an Asterisk-based IP-PBX phone system designed for small and medium businesses. With Switchvox Extend, your applications can interact with your Switchvox phone system to do things like generate phone calls, pull call logs, create new extensions, and build complex Interactive Voice Response menus; and that's just to name a few! The Switchvox Extend toolset has multiple components, each with unique functionality. Explore each of these components below.
The Components:
- Extend API Core Methods.
- Click here for an overview of the core methods.
- For a list of the different methods Click here.
- Extend API for Call Creation.
- Click here for an overview of call creation.
- Click here for examples of call creation.
- IVR-Web Integration.
- Click here for an overview of IVR-Web Integration.
- For a list of the different IVR actions Click here.
- Event Notifications.
- Click here for an overview of event notifications.
- For a list of the different event notifications Click here.